Wayfair Review : Your One-Stop Shop for Home Furnishings & Decor
About Wayfair
I have discovered two key insights from my experience with furniture shopping: first, furniture can be quite costly, and second, salespeople are primarily focused on making a sale. I particularly appreciate Wayfair’s extensive online catalog, which boasts millions of products.
Browsing through their offerings is nearly therapeutic, especially when I notice how budget-friendly many items are. This is a refreshing change from the hurried in-store shopping experiences where I often compromised on my personal style.
Wayfair provides a wide range of products, including furniture, rugs, lighting, and decor, making it easy to transform your home into a stylish retreat. The brand has cultivated a robust social community of over 9 million followers and an active customer base exceeding 30 million.
As a globally recognized and beloved brand, Wayfair has also garnered attention in various media outlets, including Buzzfeed, Vox, BusinessWire, and The New York Times. Its popularity is clear, but does it meet your specific needs? In this review of Wayfair furniture, I will assist you in determining that.
I will provide insights into the brand, highlight its best-selling products, share customer reviews, detail ongoing promotions, and more, to help you decide if Wayfair deserves your consideration.
Overview of Wayfair
The company was established in 2002 by the co-founders of Wayfair, Steven Conine and Niraj Shah, who identified emerging trends in online shopping and consumer demand. They recognized a unique opportunity that many overlooked: the impending shift of furniture shopping into the digital space.
What began as a modest concept in Steven’s small spare bedroom has transformed into a thriving decor empire, generating billions in revenue and boasting a catalog of over 18 million items across five distinct brands: Wayfair.com, Birch Lane, Joss & Main, AllModern, and Perigold.
Headquartered in Boston, Massachusetts, the company now employs more than 16,700 individuals. There is much to explore in this Wayfair furniture review, so let’s dive in. Following this introduction, you will find an overview of the advantages and disadvantages.
Pros
- A vast selection of products for various spaces, including bathrooms, kitchens, bedrooms, and mudrooms
- Options available at every price level
- A Rewards Program that provides exclusive deals and savings for members
- Numerous promotions and discounts
- Free shipping on orders exceeding $35
- A 30-day return policy
Cons
- Return shipping costs are not covered
In the next section of this Wayfair furniture review, I will highlight some of the brand’s most sought-after products. If you are in search of design inspiration, continue reading for a curated selection of popular Wayfair cabinets, area rugs, and more.
Wayfair Murphy Bed Review
This Murphy Bed has received excellent reviews, and the reasons are clear. Not only can it be conveniently stored away during the day and easily unfolded at night, but it also offers charm, comfort, and versatility.
Constructed from engineered wood, this bed is available in several colors: white, Antigua, bark grey, and a combination of bark grey and white. Its dimensions are 83.58” H x 58.66” W x 87.3” L.
I believe it is an ideal choice for guest rooms. You can easily store it when visitors leave, allowing you to reclaim valuable space.
The bed includes a one-year warranty. Please note that a mattress is not included, but it does come with slats and a headboard.
Currently, the Murphy Bed is priced at $1,626, reduced from $2,232.
Wayfair Imani Velvet Convertible Sofa Review
The Imani Velvet Convertible Sofa features a construction of engineered wood and is upholstered in faux velvet. Its backrest can be easily folded down, transforming the sofa into a cozy bed, thanks to its foam filling that provides excellent support.
Available in seven striking colors, including Tan, Blue, Green, and Gray, this sofa measures 34” H x 81.5” W. It is a standout piece in my Wayfair furniture review, impressing me with its high-end appearance and luxurious fabric, all at an affordable price.
To enhance your living space, consider pairing this sleeper sofa with a stylish TV stand and lighting from Wayfair. The Imani Velvet Convertible Sofa is priced at $700, reduced from its original price of $844.
Wayfair Ronaldo 27.5″ W Polyester Armchair Review
The Ronaldo 27.5” W Polyester Armchair is a stunning piece of mid-century modern design, crafted from a neutral polyester blend and solid wood. It is available in a variety of colors, including light blue, grey, teal, and taupe.
This chair appears to offer a comfortable seating option for enjoying a morning newspaper, but it also serves as an excellent choice for a living room, particularly for game nights with friends, thanks to its inviting and springy design.
With dimensions of 27.5” L x 32.7” W x 29” H, the Ronaldo armchair supports a weight capacity of 300 lbs and is priced at $460.
Wayfair Lucca 44″ Console Table Review
The Lucca 44” Console Table serves as an ideal multifunctional addition to your entryway, featuring a wooden finish and two soft-close drawers.
This piece is designed with a wooden top that showcases a distressed finish, complemented by a sturdy metal base. With dimensions of 44″ L x 15.7″ W x 32″ H, it is well-suited for a front hall or mudroom, and can also be utilized as a stylish makeup table in a bedroom.
If you are considering acquiring this Wayfair console table, which can also function as a buffet table, be sure to watch for its restock. The Lucca 44” Console Table is currently available for $410.
Wayfair Galveston Frame Coffee Table Review
The Galveston Frame Coffee Table showcases a genuine marble surface paired with a sturdy metal frame. It offers customization options, with the marble top available in either White or Marble, and the base in Chrome or Gold finishes.
This coffee table is my ideal choice. Its modern geometric design brings an air of elegance to any space. I can easily picture it in a cozy sitting area, adorned with a lovely glass vase filled with flowers on top. Meanwhile, I would be enjoying a cup of coffee and engrossed in a book on my mid-century sofa nearby.
Although assembly is required, the table dimensions are 14.5″ H x 36″ W x 36″ D, making it perfectly sized for your living room. If you are considering an upgrade for your coffee table, this piece is certainly worth considering. It is currently priced at $760, reduced from $840.
Wayfair Soleia Handmade Tufted Azure Rug Review
The Soleia Handmade Tufted Azure Rug ranks among the most sought-after area rugs available on Wayfair. This exquisite rug is offered in a variety of sizes and colors, crafted from a blend of wool and viscose, and is handmade in India.
While its soothing color palette promotes tranquility, the rug also exudes a vibrant energy that can enhance any space. It is an excellent choice for areas where you wish to introduce a bit of liveliness.
Designed exclusively for indoor use, this rug is best paired with a rug pad to minimize slipping, as noted in a review of Wayfair furniture. Additionally, it may shed slightly, making it more suitable for low-traffic areas.
The stylish Soleia Handmade Tufted Azure Rug is available in five rectangular sizes, detailed below along with their respective prices:
- 3’9″ x 5’9″: $230
- 5’6″ x 8’6″: $520
- 7’9″ x 9’9″: $850
- 8’6″ x 11’6″: $1080
- 9’6″ x 13’6″: $1970
It also comes in two round sizes:
- 6′: $450
- 8′: $760
Lastly, there is one runner size available at 2’6″ x 8′ for $300.
Wayfair Forest Misty Jungle Natural Textile Wallpaper Review
Upon first encountering an image of this wallpaper, I was truly impressed. Its atmospheric quality is striking, and I appreciate the calming hue it brings to a space. However, I soon discovered numerous additional benefits that enhance its appeal. The Forest Misty Jungle Natural Textile Wallpaper offers:
- Resistance to moisture and UV rays
- Sound and thermal insulation properties
- A non-pasted application method
- Easy repositioning capabilities
Included with the wallpaper is glue, which is necessary for installation, and it can be removed without leaving any residue if you decide to change your design.
Currently, the Forest Misty Jungle Natural Textile Wallpaper is available for $580, reduced from $830, for a roll measuring 75” L x 112” W. Don't miss out on this trending wall art from Wayfair!
Wayfair Joaquin Patio Folding Bar Table Review
The Joaquin Patio Folding Bar Table by Beachcrest Home adds a touch of elegance and practicality to your outdoor space. Designed for ease of use, this table features a folding mechanism and wheels, allowing you to effortlessly transport it from the Wayfair store to your home.
Outdoor bars enhance the ambiance of any patio or pool area. This acacia hardwood bar serves as a stylish storage solution for glasses and bottles, ensuring your space remains organized while keeping your favorite drinks within easy reach.
Additionally, it can function as a portable kitchen island for family gatherings by the pool on Saturday evenings. Priced at $1,400, this item is nearing a sell-out. Be sure to explore other patio furniture options from Wayfair to complement your new bar.
Wayfair George Nelson Platform Bench Review
Wayfair customers frequently praise this product for its exceptional design. One reviewer described the George Nelson Platform Bench as an “Amazing bench!! I ordered two of them, and I was extremely happy with the product!”
The bench evokes a style reminiscent of those found in art galleries. Its minimalist design allows it to stand out, making it an excellent choice for an entryway bench, especially for larger families.
Constructed from solid wood with metal legs, this bench also offers generous storage space beneath. It is versatile enough to be used in bedrooms, entryways, dining rooms, and living rooms.
The George Nelson Platform Bench is available in two finishes: walnut and natural, with several size options:
- Walnut: 14″ H x 60″ W x 18.5″ D for $350 (discounted from $370)
- Natural: 14″ H x 49″ W x 18.5″ D for $316 (discounted from $340)
- Natural: 14″ H x 60″ W x 18.5″ D for $350 (discounted from $370, currently out of stock)
- Natural: 14″ H x 72″ W x 18.5″ D for $415 (currently out of stock).
Wayfair furniture reviews: What Do Customers Think?
Wayfair is well-known for providing stylish and affordable furniture and decor, but what is the actual shopping experience like with the brand? In this section, I have gathered customer reviews from various sources to give you a clearer picture.
My research for this segment of the Wayfair furniture review indicates that the brand is highly regarded and appreciated by many for its vast array of products and styles. Here are the ratings for some of its popular items:
- Innocence Textured Wallpaper: 4.8/5 stars, 1,114 reviews
- Moraga Outdoor Pillow Cover & Insert: 4.8/5 stars, 3,650 reviews
- Perdue Square Arm Sleeper: 4.5/5 stars, 17,381 reviews
- Colquitt Murphy Bed: 4.5/5 stars, 710 reviews
- Devin Oriental Area Rug: 4.8/5 stars, 3,694 reviews
In the comments section for the Devin Oriental Area Rug, one customer shared their experience, stating:
“I’m so glad I read the reviews on this rug! It is absolutely beautiful in person. Everyone that has come into our guest room has complimented it… and even more so if they weren’t wearing shoes 🙂 it is SO soft!”
The ratings and feedback on Wayfair.com clearly indicate that customers are satisfied with their purchases from this brand. To explore whether similar sentiments are echoed elsewhere, I checked Consumer Affairs.
On ConsumerAffairs.com, Wayfair holds an average rating of 3.5/5 stars based on approximately 2,673 reviews. One reviewer noted,
I furnished my entire home using Wayfair. Initially, I had reservations about making purchases online, but Wayfair not only simplified the process but also allowed me to stay within my budget while providing high-quality products.
Wayfair boasts an average rating of 5 stars from 91 reviews and an overall score of 9.5 out of 10 on Slumber Search. A loyal customer shared their experience:
"I have been purchasing from Wayfair for several years and have consistently had a positive experience. Occasionally, items may arrive damaged, but customer service promptly reships them." They also noted that international shipping could experience delays, but these issues were always resolved.
While researching customer feedback, I encountered several negative comments regarding the brand. These primarily focused on the stringent 30-day return policy and challenges with customer service. It appears that customers who receive the correct items are generally satisfied, while those attempting to return items beyond the policy timeframe face difficulties.
Is Wayfair Worth It?
How reliable is Wayfair? After conducting thorough research for this Wayfair furniture review, I would recommend purchasing from this brand. The reason is simple: they fulfill their commitment to providing quality furniture.
Wayfair boasts a vast selection of items that are not typically available in standard home decor stores, and they are quite budget-friendly. Whether you are in search of a new desk, armchair, or various other furniture and accessories, the variety is impressive, which is one of the aspects I appreciate most about this brand.
Positive feedback online suggests that their furniture can enhance your living space, regardless of your budget or personal style. If you wish to feel more assured before making a purchase, consider exploring the numerous experiences shared by returning customers—there is an abundance of reviews available for Wayfair’s products online.
In the event that you encounter any issues with your order, you can depend on their 30-day return policy, and reports indicate that returns are straightforward if initiated within that timeframe.
Where to Buy Wayfair
For an excellent variety of products, I recommend visiting the brand's retail website: Wayfair.com. The company offers a vast selection from thousands of brands, meaning you can also find their products available at other retailers, as they are not limited to Wayfair alone.
